Recommended experience

You will get most out of our time together if you are already familiar with: 

  • Asking Clean Language questions
  • Working with clients’ metaphors
  • And especially the Problem-Remedy-Outcome (PRO) model. 

You can learn more about these topics by:

• Downloading an overview of the Symbolic Modelling Lite framework.

• Reading about the Problem-Remedy-Outcome model.

• Watching this video of a Clean Language session which demonstrates Symbolic Modelling Lite and the PRO model in action.

• Then reading the accompanying analysis of our Clean Language questions and download our line-by-line comments in the annotated transcript.


Once you have signed up for InsideClean, you will be eligible for a 50% discount for Penny and James' Introduction to Clean Language & Symbolic Modelling online training which covers all of the above, and more. Contact Karrie Shield at: for your personal discount code.


If you are not sure if your prior training is sufficient, please contact Karrie Shield at:

InsideClean Series 1

How do I know what question to ask?

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InsideClean Series 2

The Structure of Desire

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